Billing

• Rides are billed to the customer's credit card or corporate account numbers. Hollywood Limousine accepts the following cards: American Express, Discover Card, Visa, MasterCard and Diners Club.
• Hollywood Limousine drivers do not accept gratuities. A 20% service fee is based on the base fare, stop time, wait time, and any holiday surcharges. This service fee will be itemized on the invoice statement.
• The following additional charges will be itemized on the invoice statement when applicable: Two-way tolls, Parking, Airport and Regulatory fees, Cell phone, Driver meals.
• Applicable taxes will be charged as required.
• All rates are subject to change without notice.
• All rates are calculated in the local currency and billed in U.S. dollars at the prevailing exchange rate.

Hourly Rates

• Sedan rates of travel in which a point-to-point rate does not exist will be billed at $55.00 per hour (international rates may vary), 1.5-hour minimum, billed from the time the vehicle leaves the Hollywood Limousine facility until the time it returns.
• There is a thirty-minute minimum garage-to-garage charge each way.
• Fractions of an hour are rounded to next half-hour.

Wait Time

• A twenty (20) minute grace period is allowed following the reported domestic flight arrival time.
• A forty (40) minute grace period is allowed following the reported international flight arrival time.
• A five (5) minute grace period is granted for all other pick-ups.
• Waiting time will be charged at $7.00 per five (5) minute increments once the grace period has elapsed. International rates may vary.
• Hollywood Limousine monitors all commercial flights and billing begins at the adjusted time of arrival.
• For train station pick-ups, train schedules can’t be monitored. Therefore, billing begins at the scheduled pick-up time.
• Stops en route are charged at $7.00 per five (5) minute increments. International rates may vary.
• Stops off route will revert to the hourly rates as noted above.

Stops

• Stops en route are charged at $7.00 per five (5) minute increments.
• Stops off route revert to the hourly rates as noted above.

Cancellation and No Show Fees

• Cancellation of sedans within one hour will result in a full charge equal to the cost of the trip plus the 18% service fee.
• A “no show” fee equal to the trip cost plus 20% service fee plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location.
• If you cannot locate your sedan, call 1-800-874-0302 to avoid a “no show” fee.
• Cancellation of Motor coaches with less than 72 hours notice will be charged the vehicle hourly minimum.
• Cancellation of vans/minibuses with less than 48 hours notice will be charged the vehicle hourly minimum.
• Cancellation of limousines with less than 6 hours notice will be charged the vehicle hourly minimum.
• Cancellation of coordinators with less than 2 hours notice will be charged at the full rate.

Holidays

• A 25% U.S. holiday surcharge, based on the fare, stop and waiting time, will be charged to all trips occurring on:
  • New Year's Day
  • Memorial Day
  • Labor Day
  • Christmas Day
  • President’s Day
  • Fourth of July
  • Thanksgiving Day
    Holiday surcharges also apply to additional holidays in locations outside of the United States.

Event Services (Limousines, Vans, Minibuses, Motor coaches)

• Billing begins when personnel and/or vehicle leaves the garage for its pick up and ends upon its return to the garage.
• There is a thirty-minute minimum garage-to-garage charge each way.

City-To-City Fares

• Roundtrips include up to four hours of wait time and must be completed within the same calendar day.
• Wait time over four hours will be charged at the prevailing Hollywood Limousine hourly rate.
• Certain trips may charge an additional fee for meals and overnight accommodations for the driver.

Other

• Hollywood Limousine shall not be liable for circumstances beyond its control including weather, road conditions and breakdowns.
• Hollywood Limousine assumes no responsibility for neither lost or damaged baggage or personal belongings, nor for any items left in the vehicle..

HOLLYWOOD LIMOUSINE RESERVES THE RIGHT TO CHANGE ITS TERMS AND CONDITIONS AT ANY TIME WITHOUT GIVING PRIOR NOTICE. ANY TERMS AND CONDITIONS NOT INCLUDED ON THIS PAGE ARE SUBJECT TO THE SOLE DESCRETION OF PINNACLE CAR & LIMOUSINE INC.

NO UNAUTHORIZED USE OF THIS SITE OR ITS CONTENT IS ALLOWED WITHOUT WRITTEN CONSENT FROM HOLLYWOOD LIMOUSINE INC. ALL CONTENT AND IMAGES COPYRIGHT © 2007. HOLLYWOOD LIMOUSINE INC. ALL RIGHTS RESERVED.